FREQUENTLY ASKED QUESTIONS

We're Here to Help.

Find answers to the most common questions about our coffee, subscriptions, shipping, and the mission behind Paradise Grounds Coffee. If you can't find what you're looking for, feel free to contact our team—we're always happy to help and ensure you have the best possible experience.

Questions

Frequently Asked Questions

Coffee Questions

Our coffee comes in a 12 oz bag—perfect for individuals and families—and a 5 lb bag for churches, offices, events, and anyone who wants to stock up.

We offer a Dark Roast Coffee , Decaf Coffee, and Medium Roast Coffee , each with its own flavor profile—see the Shop page for tasting notes on each.

Yes, you can choose whole bean or ground at checkout.

Yes—the 5 lb bag is available to everyone, not just churches or organizations. It's great for large families, offices, or anyone who goes through coffee quickly.

Absolutely. Many churches serve our coffee at their coffee stations to turn every cup into a mission opportunity. Reach out through our Contact page and mention a church or bulk order.

Subscription Questions

Choose your roast and delivery frequency, and your coffee ships automatically—no need to reorder. Your card is charged each time a new order ships.

Yes, subscriptions are fully flexible—pause, skip, or cancel anytime from your account, no questions asked.

Yes, you can change your roast, size, or delivery frequency at any time before your next order ships.

You're charged when each subscription order ships, on the frequency you selected (for example, every two weeks or monthly).

We accept all major credit cards, PayPal, and Shop Pay for both one-time purchases and subscriptions.

Mission Questions

Every purchase helps support Paradise Bound Ministries—a Christian mission organization we've personally served alongside in Guatemala.

Paradise Bound Ministries builds homes, provides clean water, supports Christian education and medical outreach, and shares the Gospel with families in need. Visit our Mission page to learn more and see a link to their site.

A meaningful portion of every sale goes directly toward mission work—see our Mission page for a full breakdown of where your purchase goes.

Yes—you can give a one-time or recurring donation directly on our Donate page, no coffee purchase required.

We'd love that. Reach out through our Contact page and let us know about your church or ministry.

Shipping Questions

Orders are roasted fresh and typically ship within a few business days, arriving shortly after.

We currently ship across the United States. Reach out if you're located elsewhere and we'll see what we can do.

Local pickup availability varies—check at checkout or contact us to ask about pickup near you.

Yes, 5 lb bags ship the same way as our 12 oz bags—just select the size on the product page.